Frequently Asked Questions (FAQs)

COATIFY is the new information and management platform for coating systems from WAGNER. The web-based platform allows the intelligent monitoring of liquid and powder coating, bonding and sealing systems. The name consists of the words "coating" and "simplify", which stands for simplified coating.

The platform is accessible via PC, tablet or smartphone and enables secure access to your own production data from anywhere. The use of COATIFY increases your transparency and process reliability in industrial coating. Downtimes can be minimized and productivity increased. The operator is always in close contact with his systems and therefore always well informed about his system status.

WAGNER systems: IPS, PXE, E-Line, C-Line, Layer Check

COATIFY supports all currently relevant browsers, e.g. Google Chrome, Microsoft Edge, Internet Explorer, Mozilla Firefox, Safari.

No, but you can simply log into the platform with your web browser, using your PC, tablet or smartphone.

All common devices are supported, if you use one of the web browsers mentioned (see question 4).

No, COATIFY can only be used for WAGNER products and systems.

If you want to set up further accounts for COATIFY in your company, please create a service ticket directly in the platform (see example):

Available languages are German, English, French, Spanish, Italian, Russian and Chinese.

User category

Authorizations

User

Access to production data

Supervisor

Access to production data, creation of support tickets

Administrator

Access to production data, creation of support tickets, settings menu

User category

User

Authorizations

Access to production data

User category

Supervisor

Authorizations

Access to production data, creation of support tickets

User category

Administrator

Authorizations

Access to production data, creation of support tickets, settings menu

The data of your system, which you receive via COATIFY, are almost live data. The maximum time difference is 1 - 3 minutes. It is ensured that there is no data loss at any time.

The costs depend on the WAGNER system that you want to connect with COATIFY. Please contact your sales representative for more information.

The security concept of COATIFY includes the following features:

  • Industry standard for end-to-end encryption. VPN connection (over Secomea) for transfer of data to cloud platform. SSL encryption for access to the COATIFY platform, access via web browser (known from your daily online banking business).
  • Identity access (login) over Microsoft Live ID ensures secure login process - optionally combined with your Active Directory policies (WAGNER does not know or handle your passwords)
  • System architecture ensures secure data segregation for your production information.
  • The data is stored on a Western European cloud platform. European data laws on protection of data privacy are strictly applied. More detailed information is laid down in formal contracts.

All data from your systems belong to you. We do not pass on your data to third parties and do not sell them either. As soon as your COATIFY contract ends, all data will be deleted from the platform. Before this happens, you have the option of storing your data securely.