With the WAGNER Service App industrial users of equipment and systems from the WAGNER Group receive fast and reliable support - directly from a qualified service employee of WAGNER Industrial Solutions. By means of the live audio and video transmission in the app the service employee can provide effective support in the shortest time without having to be directly on site.
The app also has the possibility of translating text and voice messages into different languages to ensure smooth communication with the service employee - regardless of the country in which the user is located. The documentation function ensures the traceability of the service provided and thus enables a continuous improvement process. Thanks to the fast service call, system availability and productivity can be ensured.